Medical and Health Services Managers: Career, Courses, Training, Jobs & Growth Prospects
You need to have combination of work experience in health care and strong business and management skills to become medical and health services managers. To run any business there should be qualified management personnel and health care is no exception. Medical and health services managers also referred to as health care executives or health care administrators, plan, direct, coordinate, and supervise the delivery of health care. These workers are either specialists in charge of a specific clinical department or generalists who manage an entire facility or system.
Medical and health services managers’ titles depend on the facility or area of expertise in which they work. The following are some examples of types of medical and health services managers:
- Nursing home administrators manage staff, admissions, finances, and care of the building, as well as care of the residents in nursing homes. All states require them to be licensed.
- Medical or Health Services Manager set and carry out policies, goals, and procedures for their departments; evaluate the quality of the staff’s work; and develop reports and budgets. Clinical managers manage a specific department.
- Health Information Managers are responsible for the maintenance and security of all patient records.
- Assistant administrators work under the top administrator in larger facilities and often handle daily decisions.
Role of Medical or Health Services Manager
- Plan, direct, or coordinate medical and health services in hospitals,
- Establish objectives and evaluative or operational criteria for units they manage.
- Direct or conduct recruitment, hiring and training of personnel.
- Manage finances of the facility, such as patient fees and billing
- Create work schedules
- Represent the facility at investor meetings or on governing boards
- Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.
- Develop instructional materials and conduct in-service and community-based educational programs
Skills of Medical or Health Services ManagerManagement of Personnel Resources:
Medical and health services managers should be able to monitor personnel resources.Analytical Skills:
Medical and health services managers must be able to understand and follow current regulations and be able to adapt to new laws.Communication Skills:
These managers must be able to communicate effectively with other health professionals.Organizational Skills:
Medical and health services managers are required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.Interpersonal Skills:
Medical and health services managers need to be able to discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives. Leadership Skills:
They must be able to motivate and lead staff.Problem-solving Skills:
These managers are often responsible for finding creative solutions to staffing or other administrative problems.Technical Skills:
Medical and health services managers be able to use medical equipment and be able to follow advances in health care technology.
Some Job Titles
Clinical Manager, Health Information Manager, Hospital Manager/Administrator, Health and Social Service Manager, Health Program Manager, Public Health Manager
Where to study
To work in a hospital, most medical and health services managers have at least a bachelor’s degree in health administration. However, a master’s degree in an area like public administration, business administration or public health might help open the door to more opportunities. To find study programmes in Medical and Health Management and allied disciplines go to University Hub